Small Jobs. Big Standards.
Embedded Files
General Models delivers an on-call BIM support system designed around the realities of facility operations, compliance, and incremental renovations. Our tiered Concierge Subscription keeps your model current with redlines, permit-ready edits, CAD conversions, as-built updates, and more—no bloated VDC team required. Each tier scales to match your building’s maintenance and capital planning cycles.
BIM Support Membership
BIM Support Membership
Empowerment First. Our flexible monthly BIM Support Membership keeps us nearby as your staff levels up. We mentor, automate, and co-author standards until they stick. When your team no longer needs frequent help, that is our win, and we stay on standby whenever you want to innovate, expand, or tackle something new.
Small Jobs. Big Standards. Lasting Knowledge.
Monthly Membership Plans
Monthly Membership Plans
STARTER
STARTER
Best for: Owner-operators or smaller portfolios needing basic drawing upkeep
Hours: 10/month
SLA: 48-hour email response
Included Scope:
Drawing cleanup from redlines or permit reviewer comments
Title block fixes and sheet formatting updates
Minor Revit annotation or symbol adjustments
Use Cases:
Minor DOB amendment drawings
Updating contractor-provided redlines
Keeping drawing sets aligned with PDF submissions
CORE
CORE
Best for: Facilities managers overseeing multiple buildings or frequent small upgrades
Hours: 20/month
SLA: 24-hour response (email/text)
Included Scope (all Starter +):
LOD 300 geometry edits for updated conditions
One coordination review/month (for in-progress tenant or mechanical work)
Use Cases:
Keeping up with fast-moving tenant improvements
Coordination between trades using a live model
PRO
PRO
Best for: Institutions or portfolios with regular capital projects and multiple stakeholders
Hours: 30/month
SLA: Same-day response
Included Scope (all Core +):
Revit template or family optimization
Twice-monthly Autodesk Construction Cloud model health checks
Tagging assets for FM use
Use Cases:
Auditing and cleaning up legacy models
Delivering data-rich models to sync with CMMS
Mid-project model QC for active renovations
ELITE
ELITE
Best for: Complex properties, campuses, or owner-reps seeking embedded BIM support
Hours: 40/month
SLA: 4-hour response + named VDC lead
Included Scope (all Pro +):
One on-site day or mobile Scan-to-BIM Lite visit per month
Dedicated BIM manager check-ins (quarterly)
Priority turnaround for urgent city filings or asset updates
Use Cases:
Facilities with Local Law 97 capital projects
Ongoing site validation and documentation
Partnering with third-party software (Tririga, FSI, etc.) to keep the digital twin synced
FAQs
1. What is General Models?General Models is an on-call Building Information Modeling (BIM) partner dedicated to operations and facilities management. We give building owners, facility teams, and select contractors asset-rich models that support day-to-day decisions and CMMS workflows.FAQs
2. Who is your primary customer?Our focus is building owners and facilities managers who need reliable, small-scope model support without hiring a full in-house VDC staff. We also assist small general contractors and specialty trades when their work affects an owner’s digital twin.
3. How does the BIM Concierge Subscription work?Choose a monthly tier that matches your workload. Submit tasks as they arise—maintenance edits, permit-ready geometry, CAD to Revit conversions, or Scan to BIM Lite. We complete the work, update your master model, and stand ready for the next request.
4. Is there a long-term contract?No. Subscriptions run month to month and can be paused or canceled at any time before the next billing cycle.
5. What turnaround times can I expect?Most routine updates return within five business days. Larger scopes receive a schedule at kickoff and fast-track options are available when deadlines are tight.
6. Which software platforms do you support?We work in Autodesk Revit, AutoCAD, Navisworks, ACC, and connect models to popular CMMS platforms.
7. Can you create a model from laser scans or 360° imagery?Yes. Our Scan to BIM Lite service combines mobile LiDAR and photogrammetry to deliver geometry that fits your accuracy and budget targets.
8. How do you protect intellectual property and sensitive building data?All project files reside in secure, access-controlled cloud environments. Our terms include IP ownership clauses, confidentiality language, and indemnification that safeguard both parties.
9. Are you limited to New York City projects?We are headquartered in New York City and fluent in local requirements, yet we support clients across North America. Remote coordination and cloud workflows keep distance from slowing us down.
10. What deliverables will I receive?Expect a clean Revit model aligned with your naming standards, refreshed drawing sets if requested, and a brief change log explaining what was updated.
Looking for something not covered here? Send us a note at info@generalmodels.us and we will add your question to the list.
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